TRADE TERMS

Thank you for your interest in joining our family!

Here you will find all the information on our wholesale policy and we look forward to working with you and your business in our quest to bring natural, gentle soaps into every home.

Wholesale prices are available to establishments that will be reselling our products to the end user through a store, boutique or website. We are delighted to work with both small and large retail shops, garden centres and health stores throughout the United Kingdom.


Ordering

Minimum Order is 1 box (20 soaps)

If you are interested in stocking our soaps, please e-mail us at wrigglytin.uk@gmail.com and we will send you a price list and catalogue.

Delivery

Current processing time before your order is shipped is 2-3 working days plus the standard delivery time (so around 3-5 working days total).

A FAST TRACK order can be purchased for an additional £15 fee. This means if we receive your order before 1pm, we will send it out the same day on an express 24-72 hour delivery service.

Currently we do not deliver outside of the UK mainland, unless by prior arrangement.

Out of Stock

We try to have everything in stock. However, our products are handmade and at times there may be unavoidable outages of a particular kind. When an out of stock situation occurs we will contact you before sending your order to let you decide what you want to do.

Errors/Damaged Goods

We do not accept returns. However, we will refund or replace a product that is incorrect or broken in transit. Requests for replacements must be sent via email to wrigglytin.uk@gmail.com within 7 days of delivery. Photos of the damaged materials may be requested for a refund or replacement.

Payment

We accept secure electronic card payments via our website. If ordering via e-mail, please note that no order will be posted until full payment has been received.

Exclusivity

We do not offer exclusivity of our products in any one geographical area. However, we strive to co-ordinate a non-competitive environment among our re-sellers by selling to establishments that are a reasonable distant from each other, or offer them a different product mix.

We do not exercise control over any retail prices.

Feedback

We thrive on your feedback. Customer observations and suggestions are where many of our ideas originated. We encourage you to point out areas that we can improve and love to receive compliments ❤

 

**Prices and product designs are subject to change without notice**
All orders are shipped from Leek, Staffordshire.

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